Privacy Policy

Last updated: January 2025

1. Introduction

HoroscopeZen ("we", "us", "our", or "Company") operates the HoroscopeZen website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

  • Personal Data: Email address, name, birth date, birth time, birth location (for astrology calculations)
  • Usage Data: Pages visited, time spent on pages, clicks, referring/exit pages, browser type
  • Payment Data: Credit card information (processed securely by Stripe, not stored by us)
  • Communication Data: Messages sent through our chat features

3. Use of Data

HoroscopeZen uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service
  • To provide customer care and support
  • To gather analysis or valuable information to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical and security issues
  • To provide you with news, special offers, and general information

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Types of cookies we use:

  • Session Cookies: Used to maintain your login session
  • Analytics Cookies: Used to understand how you use our Service
  • Preference Cookies: Used to remember your preferences

6. Third-Party Services

Our Service may contain links to third-party sites that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party site before providing your information.

We use third-party services including:

  • Stripe: For payment processing
  • Google Analytics: For usage analytics
  • OAuth Providers: For authentication

7. Your Rights

Depending on your location, you may have the following rights:

  • The right to access your personal data
  • The right to correct inaccurate personal data
  • The right to request deletion of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to withdraw consent

8. GDPR Compliance

If you are located in the European Union, United Kingdom, or other jurisdictions with similar data protection laws, you have additional rights under the General Data Protection Regulation (GDPR). We are committed to complying with GDPR requirements. For more information about your GDPR rights, please contact us.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information and terminate the child's account.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or through our contact form.

By using HoroscopeZen, you consent to our Privacy Policy.